{"id":585,"date":"2020-02-27T04:23:29","date_gmt":"2020-02-27T04:23:29","guid":{"rendered":"https:\/\/fordanddoonansouthwest.com.au\/?page_id=585"},"modified":"2020-08-26T05:33:15","modified_gmt":"2020-08-26T05:33:15","slug":"support-questions","status":"publish","type":"page","link":"https:\/\/fordanddoonansouthwest.com.au\/support-questions\/","title":{"rendered":"Support Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"585\" class=\"elementor elementor-585\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-dcb9757 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dcb9757\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9df1e7e\" data-id=\"9df1e7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c14a953 elementor-widget elementor-widget-text-editor\" data-id=\"c14a953\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>A\/C is not working?\u00a0<\/strong><\/h4><p>If you\u2019re a\/c is not functioning, there are a number of steps that can be undertaken.<\/p><p>Check that the power is switched on.<br \/>Has the power fuse failed?<br \/>Has the circuit breaker tripped?<br \/>Is the temperature set in correct position?<\/p><h4><strong>Not cooling or heating as desired?<\/strong><\/h4><p>Is the thermostat set in the proper position?<br \/>Is there an obstruction near the air intake or outlet port?<br \/>Is the air filter free from clogging by dust, dirt etc?<br \/>Are the doors and windows completely closed?<\/p><h4><strong>How often do I have to get my air conditioner serviced?\u00a0<\/strong><\/h4><p>Ford &amp;\u00a0Doonan recommend that your unit is serviced on a regular basis this has been proven to reduce the risk of failure of plant equipment and maintain the efficiency of the overall system.<\/p><p>For\u00a0equipment subjected to heavy usage, a bi-annual service is recommended, whilst units subjected to lighter usage should be serviced annually.<\/p><h4><strong>Can I service the unit myself?<\/strong><\/h4><p>Servicing of air conditioning systems should always be undertaken by a trained and qualified technician. However, you, the owner, can improve the efficiency of your system by undertaking a few simple procedures.<\/p><h4><strong>Cleaning the Air Filter\u00a0<\/strong><\/h4><p>By simply removing the filters from the unit, (Return Air Grille for a ducted system or the Head of the split system) and washing them in water will improve your systems efficiency.<\/p><p>Domestic: At least every 2-3 months<br \/>Commercial: At least once per month<\/p><h4><strong>Cleaning the outside panel\u00a0<\/strong><\/h4><p>Clean the outside panel by using a soft cloth dampened by a neutral detergent.<\/p><p>A good quality car polish can be applied to the painted surface to increase the paints durability.<\/p><h4><strong>Do you have a Commercial Division?<\/strong><\/h4><p>Yes we do! Ford &amp;\u00a0Doonan\u2019s commercial division can accommodate any type of project be it,<\/p><ul class=\"arrow\"><li>Design or construct<\/li><li>Quote to consultant designed jobs<\/li><li>Budget orientated tilt panel office<\/li><\/ul><p>Our clients can be confident they are receiving the highest quality equipment, materials, installation and after sales maintenance.<\/p><h4><strong>Getting the best from my system<\/strong><\/h4><ol type=\"1\"><li>When operating an air conditioning system that utilises the zoning technique, remember the system has only a certain capacity, therefore the idea is to air condition the areas you are in all the time. With this in mind, it then becomes prudent to habitually close the doors that lead to a non air conditioned area, thereby reducing the total area being subjected to air conditioning. This will enhance the effectiveness of the machine.<\/li><li>You will notice that the Return Air Grille is normally located in a central position in the building. It is important to encourage the airflow towards this grille. This grille is drawing the total air capacity of the system through it and therefore requires unrestricted airflow. Depending upon the building you may need to open or close doors around this area to keep the air flowing to this grille.<\/li><li>The Return Air Grille in most cases also contains an air filter. This air filter, depending on the system usage and other air quality factors will need to be cleaned regularly. To do this, simply open the grille and slide out the filter. \u00a0In most cases it is best to hose the filter clean, although some people prefer to vacuum the filter. Remember, regular cleaning of the filter will improve the system efficiency.<\/li><li>The condensing or outdoor unit is located in a position to best suit the building and the occupants. It is important to maintain cleanliness around the unit, for example sweeping away any build up of leaves or general rubbish is generally all that is required. It is critical to not inhibit the airflow coming from the condenser, other equipment or general garden paraphernalia should never be stacked on or leant against the condenser. Similarly if a garden is developing around the condenser, this can be an advantage as some of the sound from the condensing unit will be absorbed, although a robust bush can block the air flow so consideration should be given to this, it is also imperative to keep the condensing unit accessible for servicing purposes.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b74af22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b74af22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-84aa748\" data-id=\"84aa748\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04c15c6 elementor-widget elementor-widget-text-editor\" data-id=\"04c15c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We service all Ford &amp; Doonan units.<\/p><p>For all service requests click below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f0fbc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"27f0fbc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"\/service-request\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Service Request<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A\/C is not working?\u00a0 If you\u2019re a\/c is not functioning, there are a number of steps that can be undertaken. Check that the power is switched on.Has the power fuse failed?Has the circuit breaker tripped?Is the temperature set in correct position? Not cooling or heating as desired? Is the thermostat set in the proper position?Is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Ford and Doonan<\/title>\n<meta name=\"description\" content=\"Complete list of solutions of possible problems with your air conditioning sytem. 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